Google Ads: A Simple Guide

Two ads. Two very different jobs.

A plain-English breakdown of how Google Search and Display advertising works in property management.

The Basics

What are they, really?

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Display Ads

Visual banners across the internet

"Like a billboard on a highway. Most people drive past without stopping, but the ones who do see it remember your name."

Your property photo shows up on news sites, YouTube, apps, and Gmail while someone is browsing. They were not searching for you, but now they have seen you.

How It Fits Together

The renter journey

Renters do not make decisions in one step. Each ad type plays a different role depending on where someone is in the process.

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Life triggers a move

New job, lease ending, or relocation. Not searching yet, but a move is on their mind.

Neither ad type yet
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Casually browsing the internet

Reading the news, watching YouTube. A display ad for your property plants a seed before they even start searching.

Display ads
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Starts Googling apartments

"2BR near downtown," "pet-friendly rentals [city]." This is the highest-intent moment of the whole journey.

Search ads
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Visited your site, then left

They looked at your floor plans but did not call. Retargeting display ads follow them around the web and bring them back.

Display retargeting
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Schedules a tour

Both ad types contributed at different stages. Neither one alone tells the full story.

Conversion

Side by Side

How they are different

Factor Search Ads Display Ads
What triggers it Someone searching Google right now Browsing news, YouTube, apps, email
Ad format Text only: headline and description Image banners and photos
Best for Capturing leads who are ready now Building awareness and retargeting visitors
You pay for Each click (typically $4 to $15 in real estate) Every 1,000 views (typically $1 to $8)
Click-through rate ~3 to 5% (high: people came to search) ~0.1 to 0.3% (low: people were just browsing)
Weakness No visuals. Cannot show your property. Most people scroll past without clicking.
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The simple rule of thumb for property management

Use Search to capture renters who are already looking. Use Display to stay visible to renters who are not looking yet, and to bring back people who visited your site but did not reach out. Together they cover the full journey from "thinking about moving" to "signing a lease."

Terms You Will Hear

Key metrics, simply defined

Impressions

How many times your ad was shown to someone, whether they clicked or not.

Matters most for Display

CTR (Click-Through Rate)

Clicks divided by impressions. What percent of people who saw it actually clicked.

Both

CPC (Cost Per Click)

How much you pay each time someone clicks your ad. Search ads are measured this way.

Search

CPM

Cost per 1,000 impressions. How much it costs to be seen 1,000 times. Display is measured this way.

Display

Retargeting

Showing ads to people who already visited your website. One of the best uses of Display.

Display

Cost Per Lead

Total ad spend divided by total leads. The most important number to watch.

Both